Effective Date: 19 April 2025
Website: https://doctorsahib.in/
Email: support@doctorsahib.in
1. Introduction
Doctor Sahib (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the Information Technology Act, 2000 and applicable Indian laws.
2. Information We Collect
We may collect the following information when you use our platform:
- Personal Information: Name, age, gender, address, phone number, email ID.
- Health Information: Symptoms, past medical history, health concerns (shared with doctors).
- Booking Details: Appointment times, service history.
- Payment Data: Transaction ID, payment method (processed via secure payment gateways).
- Device & Usage Data: IP address, browser type, location, and cookies.
3. How We Use Your Information
We use your information to:
- Book and manage doctor appointments.
- Share relevant data with doctors you choose.
- Process payments and issue refunds.
- Improve our services and user experience.
- Send transactional and service-related communications.
- Comply with legal or regulatory obligations.
4. Sharing of Information
We do not sell or rent your personal data. Your data may be shared with:
- Registered doctors for consultation purposes.
- Payment processors for secure transactions.
- Government authorities when legally required.
- Technology partners (e.g., Zoom for video calls if enabled).
5. Data Security
We implement appropriate security measures to protect your data, including:
- SSL encryption
- Secure servers
- Limited access control However, no system is completely foolproof, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access or update your data.
- Request deletion of your data.
- Withdraw consent for non-essential communications.
- File a complaint if you believe your data has been mishandled.
To exercise these rights, contact us at support@doctorsahib.in.
7. Cookies and Tracking
We use cookies to:
- Improve your browsing experience.
- Analyze traffic using tools like Google Analytics. You can disable cookies through your browser settings.
8. Children’s Privacy
Our platform is not intended for users under the age of 18 without parental consent.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, reach out to:
📧 support@doctorsahib.in