Terms and Conditions
Effective Date: 19 April 2025
Website: https://doctorsahib.in/
Welcome to Doctor Sahib (“we”, “our”, or “us”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our platform.
1. About Us
Doctor Sahib is an online marketplace that enables users (“you”, “patients”) to book home visits with verified medical professionals (“doctors”).
2. Eligibility
- You must be at least 18 years of age to use our platform.
- You must provide accurate, complete, and updated information during registration.
3. Services Offered
- Connecting patients with certified doctors for home consultations.
- Booking and scheduling home visits.
- Secure payment collection on behalf of service providers.
4. User Responsibilities
- Provide accurate information regarding your health condition.
- Be available at the agreed time and location for the doctor’s visit.
- Maintain respectful conduct with healthcare professionals.
5. Doctor Responsibilities
- Hold a valid medical license in India.
- Maintain professionalism and confidentiality.
- Arrive at the location as scheduled or notify in advance of any delay.
6. Payments and Fees
- Payments are collected online through trusted payment gateways.
- Prices are displayed upfront before confirming your booking.
- All prices are in Indian Rupees (INR) unless stated otherwise.
7. Cancellation and Refunds
- Late cancellations or no-shows may result in partial or no refund.
- If a doctor cancels or is unable to attend, you will receive a full refund or reschedule option.
8. Limitation of Liability
- We do not guarantee the medical outcome or quality of services provided by doctors.
- Doctor Sahib is not liable for delays, cancellations, or acts of negligence by individual healthcare providers.
- Use of our platform is at your own risk.
9. Medical Disclaimer
- All healthcare services are provided by independent professionals.
- Doctor Sahib is not a healthcare provider and does not offer medical advice.
10. Termination
- We reserve the right to suspend or terminate your account at any time for violation of these terms.
11. Governing Law
- These terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
12. Changes to Terms
- We may update these terms from time to time. Changes will be posted on this page with a new effective date.
13. Contact Us
For questions about these Terms, contact us at:
📧 Email: support@doctorsahib.in